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Leading with Heart and Backbone: Compassionate Accountability in a Mental Health-Aware Era

Session Description:
In today’s mental health-aware workplace, leaders are called to embody both empathy and clarity—leading with heart and backbone. This 90-minute session offers practical tools and reflective dialogue to help leaders navigate the tension between compassion and accountability. Participants will explore how to set boundaries without losing connection, respond to emotional challenges with integrity, and foster a culture of psychological safety while maintaining clarity of expectations. Through vignettes, guided exercises, and peer exchange, leaders will leave with renewed confidence to lead with both courage and care.

Learning Objectives:
By the end of this session, participants will be able to:

  1. Identify key principles of compassionate accountability and understand how they apply to leadership in emotionally complex environments.

  2. Practice communication strategies that balance empathy with clarity when setting expectations, giving feedback, or navigating difficult conversations.

  3. Develop a personalized leadership approach that supports mental health awareness while maintaining team performance and psychological safety.

Cost: $25

Register here: Nonprofit Support Network - Shafer Leadership Academy

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